3CM Pty Limited
3CM Pty Limited
High Performance Learning® Premium Programs or Benchmark Courses HR Management Certificate IV in Training and Assessment [TAA04] Advanced Training Techniques • Integrated Workplace Training and Assessment The Psychology of Safety: Human Factors in Safety & Risk Management • Best Practice in VET Mentoring in the Workplace • Advanced Facilitation and Learning Techniques Coaching in the Workplace Workplace Assessor Facilitation Skills for Supervisors & Team Leaders Train Small Groups All About Training Needs Analysis Leadership & Teams Certificate IV and Diploma in Business (Frontline Management) Leading Best Practice Teams Leading High Performance Teams Creating and Managing Information Managing Work Priorities Managing Customer Service Excellence Effective Team Leadership Achieving Continuous Improvement Effective Operational Planning Excelling as a First Time Supervisor Ensuring Workplace Safety Excelling as a First Time Manager Leading Innovative Teams The Ten Barriers to Teamwork *Managing People *Encouraging Effective Relationships High Impact Negotiations Skills Fostering Change and Innovation The Power of Strategic Thinking Promoting a Learning Environment Goals, Planning and Performance The Performance Edge Safety Performance Work-Safe Plan Assessor Training Performance Management in Safety Training & Assessing Skills for Safety Representatives Off the Job Safety Awareness Monitor a Safe Workplace Cultural Awareness in Safety Maintain Workplace Safety Team Commitment in Safety Ensuring Workplace Safety Communication The Art of Active Listening Managing Your Time, Managing Yourself The Art of Questioning Professional Writing Skills Assertive Communication How Impact Communication Be Proactive and Take Responsibility Dealing With Conflict The Power of Negotiations Design a Complaint Handling System High Impact Presentations Resolving Customer Complaints How to Handle Difficult People De-Stressing Creative Problem Solving – PIQCLS™ Setting Achievable Goals & Objectives 6 Secrets to Improve Business Meetings High Impact Consulting® Facilitating the change… By definition, consulting is a flexible, dynamic process that never repeats itself. When you’re too close to the problem … 3CM has considerable expertise in a wide range of organisations and contexts. The areas below are just some of the fields in which our consultants have excelled on behalf of our satisfied clients. Integrated HSE Model that includes Safety Audit Protocols Human Resource Audits & Development Planning Risk Management Strategic Planning & Facilitation Performance Management Systems Training Needs Analysis & Solutions Standards Development Assessment Systems & Auditing Assessments Assessing the Return of Investment of Training Strategic Organisational Change & Development Change Management Facilitation & Implementation Coaching – Results and/or Competency Based Coaching and Mentoring - at Strategic, tactical or operational levels Strategic Marketing and Planning Service Policy Design and Implementation Outsourcing & RTO Partnering Services This is just a sample of the consulting topics available. If you have a question an issue or an opportunity, please call us on (08) 9381 5500 or visit www.3CM.com.au/.
What is Our Commitment? Your Guarantee of Quality and Results In line with Australian Quality Training Framework requirements, 3CM has met stringent quality and management standards for education and training. The majority of 3CM’s training and development programs are nationally recognised. To this end, all 3CM’s range of development and training services are covered by a 100% satisfaction guarantee. If you believe that we have failed to meet your expectations, please write to us and we will negotiate corrective action. This may include us redoing, at no charge, the work you are not pleased with. In addition, you have the right to expect the following: Professionalism At all times you will receive courteous and efficient service. Your needs will be respected, you will be kept informed of all issues and you will never be taken for granted. Practical Assistance At all times you will be offered practical solutions to any issues you engage 3CM to resolve. Enthusiasm We are in this business as a matter of choice and love what we do. All members of our carefully hand picked team share these values and this is reflected in any activities undertaken for you. Honesty and Integrity Your need for confidentiality will always be assured and respected. We will be frank and truthful with you and will be up front even when it means admitting a mistake or telling you that the project is not working out. Trust At 3CM, I genuinely believe we offer the best value for money training and consulting in WA, backed up by a nation wide reputation for fair and honest dealings with first class communication services. We have been in business since 1990 and have developed over 17,000 people and consulted to over 1,200 organisations during that period. How Are We Endorsed? Registered Training Organisation #0182 3CM Pty Limited is a nationally Registered Training Organisation. • 3CM Pty Limited is registered to operate throughout Australia • 3CM Pty Limited has been in operation since 1990 • 3CM consultants have recent, extensive management and training experience at strategic, tactical and operational levels Scope of Registered Training 3CM is registered to deliver the following nationally accredited programs: • Certificate III in Business (Frontline Management) (BSB30504) • Certificate IV in Business (Frontline Management) (BSB41004) • Diploma of Business (Frontline Management) (BSB51004) • Certificate IV in Training and Assessment (TAA04) • Certificate IV in Assessment and Workplace Training (BSZ41098) • Selected Units from the Electrotechnology Training Package